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Accessing Virtual Machines

Cloud Portal supports three VM access methods: Direct Link, Light PAM, and public IP access.

Access Methods

Method Guidance
Direct Link A physical cable connection from your organization directly to the VM.
Light PAM The recommended access method. It provides access through a jump server.
Public IP Allows access through the internet when required. Secure access with the required firewall rule.

Access method selection

Use Light PAM when it is available. Use public IP access only when the VM must be reached through the internet and the required firewall rule is configured.

Connect by Operating System

Windows access uses Remote Desktop Connection.

Public IP access

Before connecting through a public IP, configure the required firewall rule. Firewall rules deny access by default until a rule allows it.

For Windows remote desktop access, allow:

Setting Value
Protocol RDP
Port TCP/3389

Then connect to the VM:

  1. Open Remote Desktop Connection on your computer.
  2. In Computer, enter the VM public IP address.
  3. In User Name, enter Administrator.
  4. Enter the same password that was set during VM creation.

For Direct Link access, create a firewall rule with these values:

Setting Value
Direction Incoming
Network MAN -> SSA
Destination VM private IP
Protocol SSH

For Windows, use Remote Desktop Connection with the VM private IP address.

For Linux and other open-source operating systems, connect over SSH.

Public IP access

Before connecting through a public IP, configure the required firewall rule. Firewall rules deny access by default until a rule allows it.

Setting Value
Direction Incoming
Network NET -> SSA
Destination VM public IP
Protocol SSH

Then connect to the VM:

  1. Open Command Prompt or Terminal.
  2. Run:
ssh root@"your public IP"
  1. Enter the VM password when prompted.

For Direct Link access, create the firewall rule described in the Windows section, using the VM private IP as the destination.

Then connect from Command Prompt or Terminal using the VM private IP.